Frequently Asked Questions

This FAQ is based on common ticket questions. Please check this FAQ prior to opening a ticket. If your question is not answered here or you’ve discovered a bug, you can open a ticket here.


Known Bugs


1.5 Known Issues:

Updated: October 19th, 2019

Non-Specific OS:

► Swirl Icon used to select theme associations changes a block to a copy (cp) block, and erases things in the block.

► Crashes associated with changing articulation while using Solo Violin and Solo Cello. It seems when one drags in the two instruments and ask orb to create melodies with those it always appear as “perc” articulation by default. Changing these articulation parameters to legato,motif, arpeggios etc., and results in a crash.

► When changing the Density of a block after you’ve created everything, all of the instruments and notes change and the user is given no warning of this.

► When changing the chords or other block parameters, manually generated drums, even on locked clips, are changed by Orb Composer to something else.

► The intensity lines do not get applied to the instruments initially generated, resulting in a contradiction in what you see vs what you hear. The quick fix is to just touch and slightly move any dot on the intensity line and all instruments are updated

► Notes sometimes dropout or don’t play.

► Some plugins are blacklisted regardless of the rescan time.

► Adding 10-20 blocks results in slow responsiveness universally to all editing techniques.

 

MAC:

► When clicking on a green note in the Drum Sequencer, the notes do not disappear as they should.


 

► If you still need help, submit a ticket.

 

– Please check our FAQ prior to submitting a ticket.

– For any idea or suggestion please send us directly an email here : ideas@hexachords.com

– For major bugs or issues email : bugs@hexachords.com

FAQ - General Information


No. You can use it with your DAW but Orb Composer S uses its own VST host system.

Orb Composer can run as a stand-alone software and can be connected to a DAW.

Here below you will find DAW details and compatibilities.

GENERAL DAW REQUIREMENTS

As an indication, here are the DAWs we tested accordingly to the general daw requirements above

  • Number of tracks All instruments
  • Number of tracks Orchestra standard
  • Number of tracks Orchestra Extended* only
  • DAW splitting port/channel inputs
  • DAW loading VSTi/AU
Artist
  • 68
  • No orchestra in Artist version
  • No orchestra in Artist version
  • Needed
  • Needed
Pro
  • 249
  • 147
  • 183
  • Needed
  • Needed

* extended includes :
Alto Flutes, Contrabass Clarinet, Contrabassoon, Bass Trombones, ContraBass Trombone, Cimbasso, Contrabass Tuba”

    
  ArtistPro
fully compatible
compatible with limitations
not compatible
 
 
 

>

PresonusStudio One
Prime
Artist
Professional
 
*1
 
 
 
 
SteinbergCubase
Elements
Artist
Pro
*2
*3
 
*2
 
 
Image-LineFL Studio
Fruity
Producer
Signature
 
 
 
 
 
 
AbletonLive
Intro
Standard
Suite
*4
 
 
*4
 
 
AppleLogic Pro
   
AvidPro Tools

Pro Tools HD
 
 
 
 
 
 
CockosReaper
   
*1 : if the option Support for AU, VST2, and VST3 plug-ins and ReWire applications is purchased on presonus”
*2 : cant split port/channel
*3 : works but only with 32 tracks
*4 : 16 tracks only

You will need to follow these instructions, and below is a link to a full orchestra template to get you started. You’ll need to load all the articulations you want to use. Note, only the articulations in the template are default chosen by Orb Composer. Additional articulations you might see in the dropdown menu of the strings, for instance, will not be chosen by Orb Composer.

For MIDI Sync in S1, Orb 0 should be setup like this:

Also note, Orb 0 should be setup as a instrument, not a keyboard.

For MIDI Routing – Orb 1 – 20 should be added as keyboards, per this screenshot below:

Here’s a link to the S1 Template to get you started.

Yes, 100% of the rights of the music created using Orb Composer is owned by the user. 

Yes : Piano and drums. But you will have to use some VST’s.

Orb Composer S syncs to your DAW and your VST instruments. Orb Composer S also embeds virtual MIDI cable connections, too.

FAQ - Technical Questions


Below is a list of videos we have for you to do routing. If you don’t see your DAW here, you can email benjamin.maisonet@hexachords.com or open a ticket, and we will assist you in routing properly:

– Ableton Live

– Cubase

        – Logic Pro X

– FL Studio

– Reaper

        – Studio One

You will need to follow these instructions, and below is a link to a full orchestra template to get you started. You’ll need to load all the articulations you want to use. Note, only the articulations in the template are default chosen by Orb Composer. Additional articulations you might see in the dropdown menu of the strings, for instance, will not be chosen by Orb Composer.

For MIDI Sync in S1, Orb 0 should be setup like this:

Also note, Orb 0 should be setup as a instrument, not a keyboard.

For MIDI Routing – Orb 1 – 20 should be added as keyboards, per this screenshot below:

Here’s a link to the S1 Template to get you started.

Yes, however, you will need to do this through your DAW of choice and route Orb Composer S appropriately. 

Yes:

Video Explanation

►YouTube Video

►Building your own chord progressions can be done in two ways. 

– You can choose from a list of dozens of pre-made chord progressions

– Simply drag and drop the chord progression you want to use into the chords section of your blocks

– You can also double click on any chord in the Chords section and choose custom chords, and hear them in context.

Yes. The person who you intend to transfer ownership of the purchase of your product to needs to create an account. Once they have an account, the original licensee (you) will need to email jmlange@hexachords.com, and provide the full name and email of the new product owner. Your serial will then be deactivated, and a new serial will be granted to the new owner.

Yes!

VST/Audio Units scan explained 

    1. VST (Audio Units on Mac OS) scanning enables you to use external VSTs in Orb Composer S, such as Kontakt, Omnisphere, and many others, including effects plugins. 
    2. You can access the VSTs and scan for them in any of three ways. Press ctrl+shift+p, click on an instrument name on the left side of the main window, or click the Edit button at the top, and click on Instrument Preferences. 
    3. Once here, you can then click on “Search Paths” next to the text “VST Explorer”. Doing this opens a dialog box that will let you choose the paths to scan for VSTs and plugins. You can define as many as you need to. 
    4. Once you have defined your paths, you can then click OK, and then in the Instrument Preferences window, click the “circle arrows” button to refresh your VST list. 
    5. VST folders are always scanned on startup of Orb Composer. To disable this, go to Edit, then Show user settings, then uncheck the box that says “Update plugin list at start”

It’s important to note that while Orb Composer S supports VST3, it is recommended to use VST 2, as VST 3 support is only basic in this version.

  1.  

Yes you can import them as MIDI files. Orb Composer S can propose melodies as well.

You will be notified by email and you will receive a link to download the software sources and the manual. If you need assistance, you can open a support ticket.

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